Terms of service

Overview

Welcome to K9 Finds. The terms “we,” “us,” and “our” refer to K9 Finds. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”). K9 Finds is powered by Shopify, which enables us to provide these Services to you.

By visiting or purchasing from K9 Finds, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use our Services.


1. Access and Account

You represent that you are at least the age of majority in your state or province of residence. You agree that all information you provide to us is true and complete. You are responsible for maintaining the confidentiality of your account and password.


2. Our Products

We make every effort to display our bandanas accurately. Colors and patterns may vary slightly due to device display settings. Because each bandana is handmade, pattern placement may differ from item to item depending on how the fabric is cut. This makes each piece unique.

Product descriptions are subject to change without notice. We may discontinue items or limit quantities at any time.


3. Orders

Placing an order is an offer to purchase. We reserve the right to accept or decline your order. Payment must be received before your order is processed. Cancellations may not be possible once an order is accepted. All purchases are subject to our Refund & Return Policy.


4. Prices and Billing

Prices are subject to change without notice. The price at checkout is the final price. You agree to provide current, complete, and accurate payment and billing information so we can complete your transactions.


5. Shipping and Delivery

Orders ship from our U.S. location. Free shipping applies to the contiguous U.S. and APO/FPO/DPO addresses only. Delivery times are estimates and not guaranteed. Once an order has been transferred to the carrier, we are not responsible for delays or lost packages.


6. Intellectual Property

All text, logos, images, product names, and other content on this website are the property of K9 Finds and may not be copied, reproduced, or used without written permission. Shopify’s trademarks remain the property of Shopify.


7. Feedback and Reviews

By submitting reviews, photos, or other content, you grant K9 Finds the right to use, display, and share that content for marketing or promotional purposes.


8. Errors or Inaccuracies

Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct errors and update information at any time, including after an order has been placed.


9. Prohibited Uses

You may not use our Services for unlawful purposes, to violate intellectual property rights, to harass others, to transmit malware, or to interfere with the operation of this website.


10. Limitation of Liability

To the fullest extent permitted by law, K9 Finds shall not be liable for any damages arising from your use of our Services or products, including lost profits or incidental damages.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States.


12. Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Services after changes are posted constitutes acceptance of those changes.


Contact Information

Questions about these Terms of Service should be sent to us at:
📧 vicki@k9finds.com

Mailing Address (for correspondence):
PO Box 3153, Kingsport, TN 37664 | United States

Business Operations:
K9 Finds is located in Tennessee, where all products are made, packaged, and shipped.